How long will my withdrawal take?

All withdrawals have an internal review period of up to 3-5 days. Once approved, your funds will be credited according to your payment provider’s processing time, referenced in the chart below.

Payment Method

Type

Payment Processing Time

Visa

Visa Fast Funds - Debit card/Prepaid card

Within 24 hours

(after internal review)

Mastercard

Mastercard Send - Debit card

1-3 business days

(after internal review)

PayPal

eWallet

Within 24 hours

(after internal review)

Venmo

eWallet

Within 24 hours

(after internal review)

Apple Pay

eWallet

1-3 business days

(after internal review)

VIP Preferred

Bank Transfer

2-4 business days

(after internal review)

Online Banking

Bank Transfer

2-4 business days

(after internal review)

Instant Banking

Bank Transfer

2-4 business days

(after internal review)

Play+ PrepaidCard

Prepaid Card

Within 24 hours

(after internal review)

Cage - applicable in NJ, MI, DC, MS, NV, AZ, OH, MD, MA, PR, & KY

Cash

Within 10-12 hours

(after internal review)

Check by Mail - applicable in NJ

Check

7-21 business days

(after internal review)


There are a few reasons why a withdrawal may be delayed. These include:

  • Wagering criteria not met.
  • Withdrawal is still in processing. The time this takes depends on the withdrawal option you chose in the Cashier.
  • Multiple withdrawal requests may be merged into one if a previous transaction has not been processed yet.
  • We reserve the right to process withdrawals back to the source payment method(s) used to make your deposit before we enable other withdrawal options.
  • Until the withdrawal is approved and dispatched, you may reverse your withdrawal request and have the funds added back into your account.

Please check the email address registered to your account to see if we have communicated with you about the withdrawal – it’s likely that in any of these scenarios we will have contacted you.

If you have not received any messages from us and your withdrawal still hasn’t come through, don’t hesitate to get in contact with us.